Helping Hand

We are seeking a motivated, qualified Cook to join our Hotel Services team in Jamestown and a part time basis, offering a minimum of 45 hours per fortnight, with the potential to increase hours by covering leave. This position provides high-quality meals for the residents, café & functions and manages the day-to-day coordination of the kitchen.

About you

You will need to be able to demonstrate the following:

  • Ensure the highest standard of meals are prepared to the residents’ satisfaction while complying with dietary guidelines for the aged
  • Ability to follow procedures, work instructions and duty statements to make sure there is a consistent standard of service delivery
  • Ensure services are delivered cost-effectively, by using Helping Hand resources wisely and effectively
  • Make sure that the resident’s comfort and dignity are maintained, and look after their personal privacy by maintaining resident confidentiality
  • Maintaining a quality management system that meets Aged Care and Food Safety Standards and Accreditation requirements


  • Certificate III in Commercial Cookery
  • Ability to achieve outcomes with minimal direction and supervision
  • Ability to work with others, and adapt to working with different people in different environments and from different disciplines
  • Ability to supervise staff and build a great teamwork culture
  • A commitment to providing an excellent standard of service and a continuous improvement approach
  • Demonstrated understanding of Quality Assurance and Continuous Improvement
  • Knowledge of HACCP (Hazard Analysis Critical Control Points)
  • Good verbal and written communication skills including the ability to relate to older people
  • Previous experience in an Aged Care Facility
  • Knowledge of Texture Modified Diets
  • Basic Computer Skills
  • Available over the weekends

Please note the following requirements for work in the Aged Care Sector:

  • Current Influenza vaccination
  • COVID19 vaccination/ both doses + booster
  • Current National Police Clearance

For confidential inquiries please contact Martin Collumb, Hotel Services Support Manager.

All applicants must have the right to work in Australia and hold a current national police check or be willing to obtain one. Current Helping Hand employees must notify their manager of their intent to apply.

To apply for this job please visit