To the Yorke, Mid North and Southern Flinders business communities – we are at your call.
RDAYMN are here to support your business throughout the COVID-19 pandemic.
We have taken all possible steps to ensure that we can operate without interruption, with all staff capable of working remotely to maintain the highest level of service to our clients. Zoom and Skype meetings, phone and email consultations, are just some of the immediate measures we have taken to ensure we can continue to support you.
An app is now available to access direct information on a range of features including health advice and updates on the measures that are being put in place by state and federal governments. To access this information:
- Go to WhatsApp and type in ‘aus.gov.au/whatsapp’.
- Apple App Store and Google Play: Coronavirus Australia.
Support and Assistance
Information on financial assistance, eligibility and timing for the Commonwealth Government’s support for business.
Helpline for Small Businesses
Looking for answers? The www.business.gov.au Hotline – 13 28 46 – has been expanded to provide specialist advisers and extended hours to support small and medium businesses impacted by the pandemic. You can talk over the phone, live chat or email.
Loan Relief for Small Business
Australian banks will defer loan repayments for small businesses affected by COVID-19 for six months. Any small business who has not already been contacted should contact their bank to apply.
For more information visit Australian Banking Association
Help from the ATO
The ATO will provide administrative relief for certain tax obligations (similar to relief provided following the bushfires) for taxpayers affected by the coronavirus outbreak, on a case-by-case basis.
Contact the ATO on 1800 806 218 or visit ato.gov.au for more information. View the Media Release 20 March 2020
Trade and Export Assistance
The Australian Government’s Export Finance Australia provide Australian businesses with export finance solutions and may be able to assist. They provide export loans, guarantees, bonds and buyer finance solutions to help businesses access finance.
What are my employer obligations?
As an employer, you have certain obligations to look after your employees under work, health and safety legislation (WHS). You must identify hazards and risks in the workplace and do what is reasonably practicable to eliminate and/or minimise them.
COVID-19 is considered a workplace risk and you must put in place minimisation strategies. Your employees also have a duty of care and must take reasonable care for their own health and safety and to not adversely affect the health and safety of others. Workers should always practice hygiene and other measures to protect against infections.
For advice on managing COVID-19 risks and work health and safety, visit SafeWork SA.
I need advice on managing employee leave
Fair Work Ombudsman provides specific information about what to do if an employee is sick or needs to be excluded from work. It also provides guidance on whether employee leave should be considered as sick leave, carer’s leave or annual leave, as well as advising on the process for requesting employees to take leave.
How can I prepare my business if I get sick?
It’s important to be prepared in case you cannot be there to run your business. Having a Business Continuity Plan (BCP) ahead of time is a good way to ensure that your business can remain operating or viable should a disaster strike. Start your Business Continuity Plan with this BCP template. Guidance to complete a BCP can also be found at Business SA.
Other practical ways to prepare for a shutdown or isolation period:
- Use cloud-based storage for your business records to enable you to access key data and documents from any location with an internet connection.
- Maintain a list of your key contacts and handover notes prepared and easily accessible in the event that someone needs to run your business on your behalf.
- Have a staffing plan to ensure your employees are trained with the skills and knowledge to undertake necessary activities.
- Ensure that you have arrangements for relief or casual/temporary staff you can call on at short notice if your regular staff are unable to work.
My business is experiencing lost trade and cash flow problems
If you’re having concerns about cash flow, and paying fixed costs such as rent, wages, utilities and loan repayments, the earlier you act the easier it can be to negotiate temporary payment terms with your lenders, creditors and suppliers.
Read more about financial hardship
RDAYMN strongly recommends that you get in contact with your bank or financial institution as soon as possible to discuss your situation. Dedicated business hardship contact lines for key Australian banks are:
- ANZ Bank: 1800 252 845
- Commonwealth Bank Hardship: 1300 720 814
- National Australia Bank Care: 1800 701 599
- Regional Australia Bank Hardship: 13 20 67
- Westpac Assist: 1800 067 497
The Australian Taxation Office can help you with your tax and super obligations during hardship. It’s important to contact them as soon as you think you may not be able to meet your obligations.
Call 1800 806 218 or visit the ATO website for more information.
Who can I speak to about other issues?
RDAYMN advocates for small business and help connect you with appropriate support and assistance. If you are facing other obstacles, please let us know and we can help direct you to the best available support.
Additionally, we have further enhanced our regional Business2Business (B2B) consulting program, so that it can offer subsidised expert one-on-one advice to individual businesses and provide assistance in accessing the Government’s stimulus measures. We know that access to the right advice is essential for making informed decisions about your business.
For those in our communities who face uncertain times ahead regarding their employment, we have compiled a list of resources designed to provide information on the supports and services available to individuals.
Up-To-Date Health Information and Guidance
Information about COVID_19 is rapidly changing, and businesses need to be sure that the information they are receiving is accurate. New precautions should be adopted as you are informed.
For general information about COVID-19, visit the:
- Australian Government Department of Health
- Department of Health SA – Latest Updates – COVID-19
- SafeWork SA
- World Health Organisation (WHO)
Click here for a list of COVID-19 Testing Centres in the Yorke and Mid North region.
Click here for the latest COVID-19 FAQ’s Factsheet.
Click here for the health updates for business and industry from SA Health.
Looking After your Mental Health
It is understandable that during times like this, you and/or your employees may be feeling afraid, worried, anxious and overwhelmed by the constantly changing alerts and media coverage regarding the spread of the virus.
You can access advice and support from:
How is RDAYMN Continuing our Work?
In the past few days, we’ve taken steps to set up our team to continue working and minimise disruption, while respecting the advice from authorities that social distancing is important to slow the spread of COVID-19. We will be restricting our travel and understand that many of you will be making similar arrangements.
If you have a general enquiry or you’re not sure who to contact, email firstname.lastname@example.org and we will arrange the best person to respond.